Shipping policy
Thank you for shopping with us. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on delivery methods, timeframes, and costs.
Processing Time
All orders are processed within 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email with tracking information once your order has been shipped.
Shipping Methods & Delivery Times
- Standard Shipping: 5–7 business days
Please note that delivery times are estimates and may vary depending on your location and carrier conditions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting the carrier's website directly.
If you have not received tracking information within 3 business days of your order, please contact us.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at tradzeco@gmail.com within 7 days of the expected delivery date.
We will work with the carrier to resolve the issue and arrange a replacement or refund as needed.